> ## Documentation Index
> Fetch the complete documentation index at: https://docs.celebratemercy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Management

> Step-by-step guide on for Managing Users on the Salawat Dashboard via Clerk

# Standard Operating Procedure (SOP) for Managing Users on the Salawat Dashboard via Clerk

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## Overview

This SOP provides a comprehensive guide for managing user accounts, access, and authentication for the Salawat Dashboard using Clerk. Clerk is an enterprise-grade user management and authentication platform ensuring security and control over user access.

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## Scope

This SOP applies to administrators responsible for managing user access and authentication for the Salawat Dashboard.

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## Responsibilities

* **Administrators**: Maintain user access, ensure secure authentication, and configure user management settings.
* **Developers**: Assist in troubleshooting advanced issues and updating configurations.

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## Requirements

* Access to Clerk.
* Credentials:
  * GitHub login credentials associated with `developer@celebratemercy.com`.
* Administrative privileges for user management on the Salawat Dashboard.

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## Process

### 1. Accessing Clerk

1. Navigate to [Clerk](https://clerk.dev).
2. Click **Sign In** on the homepage.
3. Log in using GitHub credentials associated with `developer@celebratemercy.com`.
4. Once logged in, verify that the dashboard displays user statistics and authentication details.

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### 2. Overview of Clerk Dashboard

1. The homepage provides:
   * User statistics (e.g., active users, sign-ups, sign-ins).
   * Authentication system status.
   * Recent sign-ins and sign-ups.

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### 3. Managing Users

#### **View Existing Users**

1. Navigate to the **Users** tab.
2. Review the list of users with access to the dashboard.

#### **Remove or Ban Users**

1. To remove a user, delete their account from the list.
2. For advanced security, upgrade to enable banning users by IP, email, or device.

#### **Inviting New Users**

1. Click the **Invitations** tab.
2. Send an invitation to new users to explicitly grant access.
3. Ensure only invited users can log in by keeping the system in **Restricted** mode.

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### 4. Configuring Authentication Settings

1. Navigate to the **Configure** tab.
2. Set authentication preferences:
   * Choose login methods (e.g., email, username, or password).
   * Enable features like passwordless login using email verification codes.
   * Configure settings for forgotten passwords.

#### **Restrict Access**

1. Go to the **Restrictions** tab.
2. Ensure the system is set to **Restricted**:
   * Only invited users can access the dashboard.
   * Prevent unauthorized users from creating accounts.

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### 5. Customizing User Experience

1. Navigate to the **Customization** section.
2. Configure:
   * **Login Displays**:
     * Adjust how users are presented on the platform after login.
   * **Email Notifications**:
     * Edit email content and design for account-related notifications.
   * **SMS Notifications**:
     * Customize text and content of SMS notifications.

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### 6. Advanced Settings

1. Explore advanced features:
   * Monitor authentication system health and performance.
   * Adjust domain settings (already configured by default).
   * Utilize additional Clerk features for user management as needed.

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### 7. Inviting New Organizations or Users

1. For new users or organizations requiring access:
   * Send them invitations via the **Invitations** tab.
   * Only invited users will be able to log in and access the platform.

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### 8. Finalizing and Verifying Changes

1. Ensure all user-related settings are up to date.
2. Regularly review the user list and remove unauthorized users.
3. Test any changes to user authentication and notifications to confirm functionality.

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## References

* [Clerk Official Website](https://clerk.dev)
* Salawat Dashboard User Management Documentation
* [User Management Tutorial Video](https://www.loom.com/share/bd0bad58fb9b4c24b88f687a4cbfe57c)